Commercial e-mail addresses or phone numbers I feel like I paid to much for just a room and use of a pool . It was obvious that they were all understaffed and didn't plan accordingly. Copyright © 1995-2020 Mountain News Corporation. I will pass along your compliments to our chef and his culinary team. For starters, they were supposed to provide us and another set of friends with adjacent rooms. And once we were there they told us that there weren't any babysitters available. This is a truly a Grand Escape!